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Toyota
warranty in detail
extract from the Toyota warranty booklet |
Click
here to e-mail the After Sales Manager |
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| Toyota warrants that it will
either repair or replace any part that Toyota supplies that is defective
in material or workmanship under normal use except those items listed
under "What is not covered" for a minimum period of twelve
months or 20,000km (12,000 miles), but exact warranty periods will
vary by country. Warranty coverage is fully transferable to subsequent
owners, warranty begins on the date the vehicle is first delivered
or put into use (in-service date). |
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| Tyres: Tyres are warranted under separate
warranty provided by the tyre manufacturer. |
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| No charge: Warranty repairs (parts
and/or labour) will be made at no charge. |
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| What is NOT covered: |
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| a) Factors beyond the manufacturer's
control: repairs and adjustments required as a result of misuse (e.g.
racing, overloading), negligence, modification, alteration, tampering,
disconnection, improper adjustments or repairs, accident and use of
add-on parts/material are not covered. |
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| b) Cosmetic or surface corrosion from
stone chips or scratches in the paint are not covered. |
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| c) Damage or surface corrosion from
the environment such as acid rain, airborne fall-out (chemicals, tree
sap etc), salt, hail, windstorms, lightning, floods, other acts of
god and the like is not covered. |
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| d) Lack of maintenance or use of wrong
fuel, oil or lubricants: repairs and adjustments caused by improper
maintenance, lack of required maintenance, or the use of fluids other
than the fluids specified in the owner's manual are not covered. |
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| e) Maintenance is at the owner's expense:
engine tune-up, lubrication, cleaning and polishing, replacement of
filters, coolant, spark plugs, fuses, worn wiper blades, worn brake
pads and linings or worn clutch linings are some of the normal maintenance
services all vehicles require. |
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| f) Normal noise, vibration and deterioration:
normal noise, vibration, wear, tear, or deterioration such as discoloration,
fading, deformation or blur is not covered. |
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| g) Altered mileage: failure of a vehicle
on which the odometer mileage has been altered or changed so that
the vehicle mileage cannot be readily ascertained is not covered. |
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| h) Extra expenses: incidental or consequential
damages such as telephone calls, loss of time, inconvenience or commercial
loss are not covered. |
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| Owner's responsibilities: |
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| a) Obtaining warranty service: owner
is responsible for delivering the vehicle to any authorised Toyota
Dealer in the country of use in order to obtain warranty service. |
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| b) Maintenance: owner is responsible
for properly operating, maintaining and caring for the vehicle in
accordance with the instructions in the owner's manual. If the vehicle
is subject to use under severe driving conditions owner should follow
the maintenance requirements specified in the owner's manual. |
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| c) Maintenance records: owner is responsible
for keeping maintenance records since it may be necessary in some
instances to show that the required maintenance has been performed.
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| How to get Toyota warranty service: |
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| a) Contact the Service Department
of the Toyota Distributor who applied warranty to your vehicle. |
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| b) Be prepared to provide an accurate
description of the problem, including the conditions under which the
problem occurred. You will also need the Vehicle Model and Year, present
mileage, date of purchase (or delivery to you), selling dealer, and
the service history of the vehicle. |
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If in doubt or in need
of advice, please contact:
Eddie Davies
After Sales Manager
Tel: +350 200 59128
Fax: +350 200 46262
E-mail: edward.davies@toyota-gib.com
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TGS strongly
recommends that before buying
a Toyota you insist upon proof of Warranty. |
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