| Some people might
be surprised to learn that the TGS accounts team is only comprised
of three individuals but as a close knit team they can perform the
work traditionally associated with a larger group. At the heart
of the accounts team are the underlying TGS principles of customer
service, honesty and integrity.
The accounts team have a role in providing financial
reporting and control but they are also an integrated support element
of the wider TGS operation. The control of the vehicle stock and
the daily updating of options and part stock are one example of
their involvement. TGS procures worldwide and the accounts team
maintain contacts with their supplier counterparts in Australia,
South Africa, The USA as well as local companies in Gibraltar. TGS
delivers vehicles to projects across the developing world and have
customers across the globe. To put the activity in perspective,
in a year the team will process more than fifty thousand transactions
through the accounting system and report on a monthly basis the
health of the company. They are responsible for the parts stock
that exceeds $2,500,000, the stock of 900+ vehicles and the numerous
bank accounts in multiple currencies that are needed to run the
complex TGS business.
TGS expects accurate and timely data to
be available at all times so customer queries can be responded to
on the same day. However the accounts team goes further than this
and use their collective experience to resolve payment issues and
problems that occur when customers are operating in remote locations.
The accounts team are very aware that for the providers of humanitarian
aid the overriding objectives of their work rightly take precedence
over back-office administration. Therefore the accounts team aim
to make transactions as smooth and simple as possible to ensure
that valuable time is not lost on administration. In their own words,
“The team aim to meet the daily challenges with trust, honesty
and a smile.”
|